If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail. Details of our customer support, known as the Global Support Centre (GSC), are available on our website. Currently we serve our customers in 15 languages.
Who is responsible for resolving customer issues when there are problems, QNET or your IRs?
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