QNET ANSWERS

Find the answers to your Frequently Asked Questions about QNET!

What is QNET?

QNET is a direct selling company that offers a wide range of products in the area of health, wellness, lifestyle, and education through an e-commerce platform. QNET’s products are designed to help people live healthier and improve their lifestyle and

What is Direct Selling?

Direct selling is a method of marketing and retailing goods and services directly to the consumers, in their homes, or in any other location away from permanent retail premises. Such type of sales is largely driven by word-of-mouth referrals. Products

What does QNET sell?

QNET is a direct selling company that offers a wide range of products in the area of health, wellness, lifestyle and education through an e-commerce platform. We sell supplements, skincare products, homecare goods, online courses, travel packages, watches, jewelry and

Who is the owner of QNET?

QNET is a subsidiary of the QI Group of Companies. QNET is the direct selling business of the QI Group which has a number of other business interests. 

What is V-Convention?

V-Convention is The V’s flagship event that gathers QNET direct sellers, business leaders, industry experts, and global entrepreneurs on one stage. Touted as the largest gathering of network marketing professionals, V-Convention has managed to attract over hundreds of thousands of

What is RYTHM Foundation?

An acronym for ‘Raise Yourself To Help Mankind’, RYTHM is a clarion call at the heart of everything the Social Impact Initiative of QNET does. RYTHM Foundation embraces the principles of Empowerment, Volunteerism, and Resilience to transform the world –

What is QI Group?

QI Group is a multi-business conglomerate headquartered in Hong Kong. The Group’s business interests include direct selling, travel and leisure, education, lifestyle and retail. The QI Group was founded by Vijay Eswaran and Joseph Bismark who serve as the Executive

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail. Details of our customer support, known as the

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs. The GSC team consists of highly trained specialists who speak your language and work in your time zone. GSC’s operating

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in extending assistance to an expanding community of Independent Representatives and customers. You can find more information about them here.

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

How does QNET’s business work?

QNET’s business combines the principles of two major industries – e-commerce and direct sales. Any customer purchasing a product from QNET can choose to take up the opportunity to become an Independent Representative (IR) or be just a consumer. IRs

How do I do eKYC?

Completing the eKYC (electronic Know Your Customer) process with QNET is a straightforward task that only takes a few minutes. To begin, make sure you have a valid ID, such as a national ID, passport, or driver’s license, in the

How do you control the activities of your sales representatives? Are they all independent?

Once again, it’s important to remember that IRs are not employees of the company and cannot be called ‘sales representatives’. They are independent representatives, running their own business. As a company, QNET always ensures compliance with local laws and regulations.

Are vacation packages given to the customers on completion of a milestone?

No. Vacation packages are simply one of the products avaialble through QNET. Just as a customer would buy a nutrition product from the company, they can buy a vacation product from the company. 

What is the relationship between the IR with QNET?

Customers learn about QNET products and services from existing Independent Representatives (IRs) of QNET. An IR is a person who registers on QNET’s website under a unique identification number and becomes entitled to provide marketing services to QNET by promoting

Do I have to recruit other people to make money?

NO. You cannot make money in this business just by recruiting people without sales of products and services. Only pyramid schemes focus on recruiting people. Such schemes are not sustainable and will inevitably collapse. QNET’s business is based on a

Is it true that someone can just invest some money in QNET and they will keep earning “passive income”?

This is not true. QNET is not an investment scheme and just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success. Those who join the business must have the determination to work

I want to join QNET but I have no money. What should I do?

Join QNET when you feel that you are ready. We don’t recommend potential IRs to go beyond their means to join the business. Calculate and understand the risks and business potential carefully before deciding to join. 

How quickly can I start making an income with QNET?

Direct selling is a business like any other. It is not a get-rich-quick scheme. To succeed in this business, you need to work hard, be patient and committed, and be goal-oriented. This business gives you the opportunity to become an

Does QNET refund money? How to get refund from QNET?

At QNET, every product and service is created with the Independent Representatives or distributors in mind. However, our commitment to you goes above and beyond as can be seen in the robust QNET Returns and Refunds Policy. We aim to

Are independent representatives free to determine the price of the products?

Our IRs do not ‘sell’ the products and services in the traditional manner. They just have to refer our products and services to prospective customers and are compensated in commissions when such customers make a purchase and in accordance with

Are your sales representatives obliged to pay tax?

All our IRs are bound by the laws, rules and regulations of the countries in which they live and work. It is their obligation to pay any taxes or levies, as required by local laws. This is conveyed in our

How many individuals should a new IR recruit (assuming lowest priced package) to recover their initial investment?

There is no “recovering” as there is no investment. Individuals buy products they want to use, for the money they pay the company. If they choose to take advantage of the business opportunity, they can earn commissions from the purchases

Can people quit QNET?

Yes, we have a resignation policy. An Independent Representative may voluntarily resign from and/or terminate their participation as Independent Representative by tendering a 30-day written notice to the company. 

Which brands do you cooperate with? How do you decide on the product portfolio?

Due to our worldwide customer base, our product portfolio is vast in order to cater to our customers’ diverse needs based on cultural and regional preferences. We have a very strong product research team that evaluates new products based on

Where can I find all the info about my products?

For detailed information about QNET products, you can visit the official QNET website, or explore the Product section of QBuzz for informative articles and updates. You can also attend product trainings offered by QNET, to gain in-depth knowledge and insights

What are the products from QNET?

At QNET, we pride ourselves in providing the best products in the right business. Through extensive research and collaboration with global experts and scientific advisory boards, our diverse range of products are designed to help our customers live holistic lives.

Why haven’t I known about QNET products earlier, if they are so effective and innovative?

QNET products are sold only through the Internet, it cannot be found in traditional shops. The company’s products and services are mainly promoted by Independent Representatives. That’s why you probably have heard about QNET products through your friends who are

Are QNET products safe?

The company’s products comply with international safety regulations. All products have certificates and necessary licenses.

Why does QNET sell its products through independent representatives? Can I buy them myself?

In this day and age, traditional advertising is getting less effective. People are more likely to purchase following the advice of people they know and trust. Therefore presentations made by Independent Representatives are more targeted and effective. Just like most

The products are overpriced and commissions are churned out of overcharging customers.

The direct selling business model is all about reaching out to customers and members with premium, exclusive products that are not generally available through retail stores. Most of these products, both durables or consumables have features and benefits that have

How much are QNET products and why are they so expensive?

QNET products are generally comparable to other products you find in the market . Sometimes QNET products can be more expensive because of the unique idea of the products, the materials they are made of, or the technology used in

How are the prices of QNET products compared to those of competitors?

QNET presents exclusive innovative products that are difficult to compare directly with competitive products, as the products are not exactly equal. We strive to keep our prices competitive, and you may often find our product prices are competitive compared to

Why do people like Zayn so much?

HomePure Zayn is a high performance air purifier with a stylish design and a light weight, so it fits for a single-room apartment perfectly. Furthermore, it is certified as an allergy-friendly product by the European Centre For Allergy Research Foundation

Can I buy HomePure on Amazon?

HomePure products are only available through its authorised distributor — QNET. You may get in touch with QNET Independent Representatives or go to the QNET website if you’re interested in purchasing this product. Stores found on the Amazon marketplace are

What is the cost of HomePure Nova?

HomePure Nova has an approximate retail price of $830.

What is HomePure Zayn used for?

HomePure Zayn is a 6-stage industry leading home air purifier, with a minimalist and compact design, making it a perfectly fit for a single-room apartment (36 sq.m). It has very user-friendly functions (e.g. air quality sensor, timer setting, night mode,

What is QVI Club?

QVI Club is an exciting flexible vacation membership club that offers access to more than 1,000 hotels and resorts in 59 countries worldwide. QVI Club is one of the fastest-growing vacation clubs in the world, and they are constantly expanding

What is a tripsavr?

tripsavr is a revolutionary online booking system https://tripsavr2.com Through tripsavr 2.0 you can book hotel rooms, transport and excursions, but also as an Independent Representative of QNET you can create your own independent network of travelers and receive additional income

What do I get from QVI Club? Does it include get air tickets, airport transfer and meals?

QVI Club provides accommodation for 2 to 4 people, depending on the hotel and location. The offer does not include flights, transfers and meals. Some partner hotels provide breakfast, but not all. Information about breakfast can be obtained at the

What are the QVI products?

QVI offers a range of holiday products designed to help you plan and book vacations for a seamless travel experience: QVI Club, QVI Breaks, and QVI Vacay. Each of these products is carefully designed to cater to the unique needs

Is it true that if a skincare product is made of natural ingredients, it definitely will not cause allergies?

Different things can cause different allergic reactions. Our skin care products do not contain the most common allergens, but all natural extracts and essential oils can still cause different skin reactions. This does not mean that the skincare products are

What is the price of Physio Radiance?

Physio Radiance products are priced from US$50 to US$1200.

Is BioSilver safe?

Yes, BioSilver 22 Gel is safe for external use.

Is Physio Radiance safe?

Physio Radiance is safe to use and suitable for normal skin.

Are Bernhard H. Mayer watches really Swiss-made?

According to Swiss law, a watch is considered Swiss if its movement is Swiss, its movement is cased up in Switzerland, and the manufacturer carries out the final inspection in Switzerland. All Bernhard H. Mayer® watches are manufactured in accordance with

What kind of after sales service do you provide for your watches?

For watches we provide a certification of authenticity that includes details of the Swiss movement and guarantees its limited edition. All watches have a 2-year warranty and customers can contact our local agency partner for assistance with any repairs within

Is Bernhard H. Mayer a luxury brand?

Yes, Bernhard H. Mayer® is objectively considered a luxury brand since it meets the internationally accepted understanding of what a luxury brand is and what a luxury brand represents. Among the unofficial global criteria of a luxury brand are superior

In which country are Bernhard H. Mayer watches made?

All Bernhard H. Mayer® watches are manufactured in accordance with Swiss watchmaking traditions and follow the highest standards of the Federation of the Swiss Watch Industry (FH).

What is the name of QNET’s school?

We partner with many institutions across the globe ranging from U.S., U.K, and Europe.

What is the qLearn app?

Living in a world where we are constantly on the go the qLearn app gives you the ease to study anywhere/anytime on any mobile device

What are the best qLearn courses?

qLearn strives to bring you the best education from across the world ranging from Kids Education, Soft-Skills, Language Learning, and Academic Education. What’s the best is simply more about what you would like to study.

How do I log into the eLearning portal?

Go to www.myqlearn.net and enter your details from your welcome letter.

Does EDG3 prevent heart disease and stroke?

No, EDG3 doesn’t cure diseases. EDG3 is a supplement, it is not a drug and is not meant to treat or cure any medical conditions. EDG3 is a supplement that helps your body naturally make glutathione, a natural antioxidant produced

What is the meaning of Belite?

Belite is inspired by “being light” through becoming fit. This healthy weight management product is meant to help you boost your metabolism and burn more calories, as well as curb your appetite and detoxify your body.

How much is Belite 123?

Belite 123 is selling at the retail price of $720, consisting three formulas, for three months’ worth of consumption.

Should I be concerned about the side effects of glutathione from taking EDG3?

Unlike market glutathione product, EDG3 is a precursor, which is the nutrients needed by your body, to produce the glutathione. Your body utilise the amino acid in EDG3 to produce glutathione naturally. EDG3 provides the necessary building blocks for the

Why is there scepticism around QNET’s Amezcua product range?

The skepticism around QNET’s Amezcua product range may stem from a lack of understanding of the science and research behind these products. Amezcua products are developed with a holistic approach to wellness, harnessing the science of nature to promote whole-body

Do your energy products really work?

Yes, Amezcua’s energy products are really very effective. They are certified and absolutely safe. This is confirmed by the results of research institutes in various countries, including the United States and Germany. QNET takes part in the development of energy

How to use Bio Disc 3?

The Amezcua Bio Disc 3 can be used in several ways to enhance your wellbeing: 1. Place the Bio Disc 3 in your refrigerator to increase the shelf life of your fruits, vegetables, and beverages. 2. Place drink bottles, cups,

How much are Amezcua products?

Amezcua’s products range between $150 to $670.

Disparaging information about QNET must be accurate because it’s in the Wikipedia entry.

We strongly dispute the credibility of the Wikipedia entry on QNET.  But we can’t do much about it as Wikipedia’s policy does not allow a company representative, a PR agency, or anyone with a stake in the matter to edit

Why is QNET so often referred to as a scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?

To answer this question, it is important to first understand the difference between a legitimate direct selling company and a pyramid scheme. The key difference is that, in an illegal pyramid scheme, one gets commission for recruiting more people under

Is QNET business a job opportunity?

NO. QNET is not a job opportunity. Our Independent Representatives own their own business and are not employed by QNET. The company does not hire or select Independent Representatives. Potential IRs attend business presentations and training programs conducted by other

Is QNET an investment scheme?

NO. QNET is NOT an investment scheme. In fact, it is not any type of scheme at all. It is a legitimate direct selling business where you only pay money to purchase products. If you are interested in becoming a

Has QNET been banned in any countries?

Direct selling as an industry often faces misunderstandings and challenges, particularly in countries where legal frameworks are either underdeveloped or ambiguous. This can lead to legitimate direct selling companies, such as QNET, being wrongly perceived as pyramid or Ponzi schemes.

Is QNET Legal?

Like many legitimate selling companies, QNET operates within the legal framework of individual countries. While the direct selling industry has faced legal challenges and regulatory scrutiny in some countries, it is not universally deemed illegal. Direct selling companies face controversies

Has QNET been banned in any countries?

Due to the nature of the direct selling business model, almost every single company in this industry has faced challenges in new and emerging markets. Direct selling is not very well understood in many countries, and a lack of regulation

Is joining QNET safe?

Thinking about joining QNET? It’s important to consider a few factors to make an informed decision and address the question, ‘Is QNET real or fake?’: 1. Do Your Research: Take the time to research QNET, our products, and our reputation.

Why do people leave QNET?

Like all business, people move on for all sorts of reasons — life changes, new opportunities, or because it wasn’t what they expected. Direct selling business is not for everyone. Those who walk into it armed with information, having done

Why do people lose money in QNET?

Just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success. Those who join the business must have the determination to work hard to be successful. Otherwise, they will fail in the business

What does QNET do to prevent mis-selling and misrepresentation?

QNET has a strong code of ethics for IRs to model their behaviour on. We also have a dedicated training program titled QNET Pro that focusses on teaching IRs the basics of the QNET business, the Do’s and Don’ts, building